Shipping policy

Shipping Policy

Processing Time

Orders are processed within 4-5 business days from the date of confirmation. Orders placed during holidays or public breaks may take extra time to process

Shipping Options

We offer both local and international shipping. Orders are shipped via trusted carriers to ensure safe and timely delivery

Delivery Time

Local orders are delivered within 2-5 business days after shipping. International orders are delivered within 7-14 business days, depending on the destination. Delivery times may vary due to circumstances beyond our control, such as customs or logistical delays

Shipping Fees

Local shipping has a flat rate of 2 OMR or is free for orders over 58 OMR. International shipping fees are calculated at checkout based on the destination

Order Tracking

A tracking number will be provided once your order is shipped, allowing you to monitor its status

Damaged or Delayed Shipments

If your order arrives damaged or experiences a significant delay, please contact us immediately at +9689505988

Special Policies

Gift orders include special gift wrapping and custom cards (optional). Please select this option at checkout. Ensure your shipping address is accurate. We are not responsible for delays or lost orders due to incorrect information

Customer Support

For any questions about shipping or your order, please contact us at +9689505988

Our Commitment

At Broza Charms, we strive to deliver your jewelry beautifully and promptly. Your satisfaction is our priority. If your order does not arrive within the expected timeframe, please reach out, and we will resolve the issue as quickly as possible